111k Privacy Policy

1Introduction

This Privacy Policy ("Policy") describes how 111k ("the platform," "we," "us") collects, uses, stores, and shares personal data when you register or interact with our online gaming services at 111k.vu — including sports betting, live casino, slots, Fish Games, and eBingo.

By registering an account and using the platform, you confirm that you have read and understood this Policy. If you have questions or concerns about how we handle your data, please contact us at [email protected].

This Policy applies to all users of the 111k platform in the Philippines. Where applicable, it has been prepared with reference to the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules.

2Data We Collect

We collect personal data from you in several ways — directly when you provide it, automatically when you use the platform, and from trusted third parties involved in identity verification and payment processing.

We do not intentionally collect sensitive personal information beyond what is required for identity verification and legal compliance. Biometric data such as fingerprints processed through your device's biometric login is handled locally on your device — it is not transmitted to or stored on 111k servers.

3How We Use Your Data

We process your personal data only for the purposes described below. We do not use your data for purposes that are incompatible with why it was collected.

• Account Management: To create, maintain, and secure your 111k account, including password resets and OTP verification.
• Identity Verification (KYC): To confirm your identity and age before processing withdrawals, as required to operate a responsible gaming platform.
• Transaction Processing: To process deposits and withdrawals via Philippine online banking, bank transfer, and local e-wallets in Philippine Peso.
• Game and Platform Operation: To deliver the games, record game results, settle bets accurately, and maintain your account balance.
• Security and Fraud Prevention: To detect and prevent unauthorised access, suspicious activity, duplicate accounts, and financial fraud.
• Legal Compliance: To meet obligations under applicable Philippine law, including anti-money-laundering requirements and data protection regulations.
• Customer Support: To respond to your questions, resolve disputes, and investigate complaints.
• Platform Improvement: To analyse usage patterns and improve the technical performance and user experience of 111k.
• Responsible Gaming: To monitor gaming patterns where there are indicators of potential problem gaming and to provide appropriate support.

We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.

4Sharing and Disclosure of Data

We do not sell your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment Processors and Financial Partners: To process deposits and withdrawals, your financial details are shared with payment service providers operating in the Philippines. These providers process data under their own privacy terms and applicable banking regulations.
• Identity Verification Providers: To complete KYC, your identification documents may be shared with a certified identity verification service. These providers are contractually bound to use your data only for verification purposes.
• Game Providers: When you play a game, necessary session data is shared with the relevant third-party game provider to run and settle the game. Game providers do not receive your full personal profile.
• Legal and Regulatory Authorities: We may disclose your data to law enforcement, regulatory bodies, or courts when required by applicable Philippine law or valid legal process — including anti-money-laundering reporting obligations.
• Business Operations: We may share data with cloud hosting, security, analytics, and support service providers under strict data processing agreements that prohibit independent use of your information.

In the event 111k undergoes a business restructuring or change of ownership, player data may be transferred as part of that transaction. In such cases, affected players will be notified and the incoming party will be bound by the obligations in this Policy.

5Data Security

111k implements technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. Key measures include:

• SSL Encryption: All data transmitted between your device and 111k.vu is protected by SSL/TLS encryption.
• Access Controls: Internal access to player data is restricted to personnel who require it to fulfil specific business functions.
• OTP Verification: Sensitive account actions — including login from new devices and withdrawal requests — require one-time password confirmation.
• Security Monitoring: Our systems are monitored for anomalous activity, and security patches are applied promptly.
• Password Security: Passwords are stored using one-way hashing. We never store or transmit passwords in plain text.

While we apply industry-standard protections, no system is entirely immune to security incidents. If you believe your account has been compromised, contact support at [email protected] immediately. You can reduce your own risk by enabling biometric login on the 111k app, using a strong unique password, and never sharing your credentials.

6Data Retention

We retain your personal data for as long as your account is active, and for a period thereafter as required by applicable law or legitimate business needs. Key retention considerations include:

• Account and identity data is retained for the duration of your account and for a minimum period following account closure, as required by anti-money-laundering regulations.
• Transaction records are retained in accordance with applicable Philippine financial recordkeeping requirements.
• Gaming activity logs are retained for the purpose of dispute resolution, fraud investigation, and responsible gaming monitoring.
• Support communications are retained for a reasonable period to maintain a history of your interactions with our team.

When personal data is no longer required for any active purpose, it is securely deleted or anonymised.

7Cookies and Similar Technologies

111k uses cookies and similar technologies to operate and improve the platform. A cookie is a small text file stored on your device that allows the platform to recognise your session and preferences.

• Essential Cookies: Required for the platform to function — including keeping you logged in during a session and maintaining your account state across pages. These cannot be disabled without breaking the platform.
• Functional Cookies: Remember your preferences such as language settings and last-visited game categories to make your experience smoother.
• Analytics Cookies: Help us understand how the platform is used — such as which pages are visited most and where technical errors occur — so we can improve performance. This data is aggregated and does not identify individual players.

111k does not use advertising or retargeting cookies, and we do not share your browsing data with external ad networks or social media platforms.

You can control cookies through your browser settings, but disabling essential cookies will prevent the platform from functioning correctly.

8Your Privacy Rights

As a player using 111k from the Philippines, you have the following rights over your personal data under the Data Privacy Act of 2012 and as a matter of our platform policy.

To exercise any of these rights, contact our support team at [email protected] with the subject line "Privacy Request." We will respond within a reasonable timeframe as required by applicable law. We may need to verify your identity before processing a data access or deletion request.

9Minors and Age Restriction

111k is a 21+ platform. We do not knowingly collect personal data from persons under the age of 21. If you believe a minor has registered or is accessing an account on 111k, please report it to us immediately at [email protected].

Where we discover that an account has been registered by someone under 21, we will close the account, void any associated transactions, and delete the personal data collected — except where retention is required by law.

10Changes to This Policy

111k may update this Privacy Policy from time to time to reflect changes in our practices, the platform, or applicable law. When changes are made, the updated Policy will be published at 111k.vu/privacy-policy with a revised "last updated" date.

For material changes that significantly affect how we handle your data, we will make reasonable efforts to notify registered players — for example through a notice displayed on the platform or via the email address on your account. Your continued use of 111k after an update constitutes acceptance of the revised Policy.

11Contact and Data Complaints

If you have a question about this Privacy Policy, want to exercise a data right, or wish to raise a concern about how your personal data has been handled, please contact us:

• Email: [email protected]
• Subject line: "Privacy Request" or "Data Concern"
• Support availability: 24/7 via Live Chat inside your account

We aim to resolve all privacy concerns fairly and promptly. For general questions about the platform, our FAQ page covers most common topics. For questions about account rules and gaming, refer to our Terms & Conditions.